Last updated 1 August 2026

Privacy policy

This policy explains what GAMA Supermarket & Departmental Store Sdn Bhd collects when you shop with us or use the GAMA App, and how we handle it.

What we collect

Name, contact number, email address, date of birth and purchase history tied to your membership. We also record app usage data such as which promotions you view, so we can improve what we offer.

How we use it

To award and redeem membership points, send member offers and birthday gifts, verify eligibility for member-exclusive promotions, and respond to your enquiries.

Who we share it with

We do not sell your data. We share it only with service providers who help us operate the app, the loyalty programme and our payment systems, and only to the extent needed to deliver those services.

Storage and security

Your data is stored on secured systems and retained only as long as your membership is active, or as required by Malaysian law.

Your rights

Under the Personal Data Protection Act 2010, you may request access to, correction of, or deletion of your personal data, and you may withdraw consent to marketing messages at any time. Write to [email protected] or speak to the Customer Service Counter.

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